Frequently Asked Questions

What is ID Photo Size?

A free tool that crops, resizes, and compresses photos to official passport, visa, and ID dimensions. No data is uploaded — everything runs on your device.

Is it really free?

Yes, completely free with no hidden costs, watermarks, or sign-ups.

Do you store my photos?

No. Your photos are processed entirely on your device and never leave it.

What photo formats are supported?

You can upload JPEG, PNG, and WebP images. Output can be saved as JPEG, PNG, or WebP.

Can I remove the background from my photo?

Yes. The tool includes AI-powered background removal that runs on your device. You can replace the background with white or any colour.

What does the Auto Ready button do?

Auto Ready appears in the editor toolbar once a face is detected in your photo. Tap it for a one-step pipeline — face centering, straightening to your eye line, crop, and background removal, all automatic. You can watch each step complete in real time before the final result appears.

How do I know which size to use?

Select your document type from the photo size menu (e.g. US Passport, Schengen Visa). The tool automatically sets the correct dimensions.

Can I print multiple copies on one sheet?

Yes. Use the Print Layout feature to tile multiple copies onto A4 or US Letter paper, then save the image or print directly.

Does face detection work on all browsers?

Yes. Face detection uses a lightweight AI model that works in all modern browsers. It loads on demand when you use the Centre Face feature.

What if I need a size not in the list?

Choose "Custom size" and enter your own width, height, and DPI values in millimetres, centimetres, inches, or pixels.

Can I use photos taken on my phone?

Absolutely. Just upload the photo from your phone’s gallery. The tool handles cropping and resizing to the exact dimensions required.

Face detection isn’t working on my photo — any tips?

Face detection works best when the face fills a good portion of the frame. If your photo is a full-body or long shot with the face far away, try this: manually zoom in on the face using the crop editor, click Apply, then choose Edit → Current Photo. The editor will restart with your zoomed crop as the new source image, and face detection will work on the much closer face.

Something isn’t working. How do I fix it?

First, try the built-in reset: click the tagline ("Free passport & ID photo resizer") just below the logo. This clears your saved preferences and reloads the app. If the problem persists — for example the AI model is stuck or not loading — you can also clear your browser’s cached files: in your browser settings (not the app), go to Privacy → Clear browsing data, select "Cached images and files", and reload. This forces the AI model to be re-downloaded.